Caterpillar’s Safety Perception Survey had its beginnings in the late 1970s when Dr. Dan Petersen and Dr. Chuck Bailey teamed to study what really made a difference in safety performance.
During the past 40+ years, safety panaceas have produced degrees of temporary success and expensive failures. One of the most hotly debated is behavior-based safety (BBS).
If you’ve made even the most cursory read of my articles and blogs you probably already know that I don’t hold much stock in Behavior Based Safety (BBS). I believe that except for the odd statistical outlier nut-job, nobody WANTS to get hurt and unless they were designed by the Marquis De Sade you processes aren’t intended to hurt people.
When you think of disruptive behavior that occurs in a health care setting, you might think of patients or their family members. However, disruptive behavior among healthcare workers has come under increasing scrutiny in recent years, to the point where the Joint Commission that accredits healthcare organizations now charges institutions who are seeking certification with the responsibility for addressing undesirable behaviors.
Hazards come in many shapes and sizes—from the physical to the behavioral and all points in between. And the efficacy with which hazards are identified to a large extent shape the overall effectiveness of your safety management system. So what happens when your personal or organizational biases prevent you from seeing things accurately and honestly?
Let’s be clear, there is no such thing as a safe workplace. Sure we can slap each other on the back and brag to one another about the four years without a recordable injury and we can tell ourselves that we have achieved a Utopian risk-free workplace but the reality is, there is always some probability that a worker will be harmed in the course of doing his or her job.