Rarely does raising your voice help the situation. This only makes achieving a solution more difficult.
April 1, 2017
A building manager or contract cleaner orders supplies. Upon delivery, the building manager/contractor realizes it’s not what was ordered. This scenario can happen to the best of us.
Caterpillar’s Safety Perception Survey had its beginnings in the late 1970s when Dr. Dan Petersen and Dr. Chuck Bailey teamed to study what really made a difference in safety performance.
