The first-shift guys tell you they work together as a team. They are the best shift in every way. And they always clean up and set up for second shift.
When folks are brought together around some common task or set of tasks, their earliest experiences “set the tone” for the team. When team members develop the positive attitude that they can succeed, they are more likely to do so.
Something interesting happens to folks when they make it to the top in business. They become remarkably prone to lose touch with the people down the ladder – the people who do the work and make or break the company.
What if a company is characteristically cautious and slow to make a decision, and does not reward innovative risk-taking, while the market is moving fast and increasingly rewarding agility? What if the choice is to change or die?
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