In 2008, a worker at a Long Island Wal-Mart died after being trampled in a Black Friday stampede. According to news reports, an "out-of-control" mob of frenzied shoppers smashed through the store's front doors, knocking several employees to the ground and prompting others to climb atop vending machines for their own safety.
A workplace fatality that brought attention to the issue of crowd control in the retail industry appears to be – finally – headed toward a resolution, after Walmart recently withdrew its appeal of a $7,000 OSHA fine over the incident.
When you’re in charge of one of the largest distribution networks and private trucking fleets in the world, how do you go about continuously improving safety for sustained, bottom line results? How do you continuously foster and improve a safety culture that positively impacts risk mitigation, injury reduction and accident cost reduction, while improving employee engagement?